Everything about how your data is collected, used, and protected while you use ExBetApp — explained in plain, simple English.
ExBetApp never sells your personal data to third parties. Your information is not used beyond the purposes stated in this policy. Members are notified before any changes are made.
A summary of the standards ExBetApp upholds to protect your data.
We only collect the information strictly necessary to provide our services. No unnecessary personal data is gathered.
All your information is protected with 256-bit SSL encryption — whether in transit or stored on our servers, it's always secure.
ExBetApp never sells your data to advertisers or third parties. This is an absolute policy.
You always have the right to view, correct, or delete your data. Opting out of marketing is straightforward as well.
What data is collected, why it is collected, and how long it is kept — all laid out openly right here.
Data is deleted once it is no longer needed. Unnecessary information is not retained long-term.
See every step of how your data is handled on ExBetApp — from collection to deletion.
ExBetApp only collects the information needed to deliver our services smoothly and keep your account secure. Nothing beyond that.
Information collected at registration:
Information collected during KYC verification:
Information collected automatically during use:
ExBetApp does not access your phone's contact list, photo gallery, microphone, or location — unless you explicitly grant permission.
ExBetApp uses collected data solely for the purposes listed below. It is never used beyond these without your consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name, mobile number, email | Account management, communications | Contract Compliance |
| NID / Passport | Identity Verification (KYC) | Legal Obligations |
| IP & Device Information | Fraud & Security Monitoring | Legitimate Interest |
| Betting & Transactions | Account balance, history | Contract Compliance |
| Email Address | Offers & Notifications (with your consent) | Consent |
ExBetApp never sells your data. However, limited information may be shared with trusted third parties where necessary to deliver specific services.
Who Limited Data May Be Shared With:
Disclosure Required by Law:
ExBetApp may be legally required to disclose information in response to a court order, a lawful request from an investigating authority, or for anti-money laundering purposes. In such cases, it may not be possible to notify the member in advance.
All third parties that ExBetApp works with are contractually required to uphold the same privacy standards. Your data is protected on their end as well.
ExBetApp uses industry-leading technology to keep your data safe. Here's a breakdown of our security layers.
All data transfers are secured with bank-grade encryption
With 2FA enabled, your account stays secure even if your password is compromised
Physical and logical security layers at our data centres
Only authorized staff can access information on a need-to-know basis
Unusual access is detected and blocked in real time
Regular reviews conducted by third-party security experts
That said, it's worth remembering — no organization can guarantee 100% security on the internet. Your own vigilance matters too. Use a strong password, end your session after logging in on an unfamiliar device, and report anything suspicious to support right away.
The ExBetApp website and app use cookies — just like virtually all modern websites. Cookies are small text files stored in your browser that help improve your experience.
Optional cookies can be disabled from your browser settings, though some features may not work as a result. On the mobile app, you can manage your tracking preferences through the app settings.
ExBetApp believes you should have the greatest possible control over your own data. That's why the following rights are always available to you.
You have the right to know what information ExBetApp holds about you and to receive a copy of it.
To correct any inaccurate or outdated information, contact support — we'll get it updated promptly.
After closing your account, you may request deletion of your data within the designated timeframe.
You have the right to ask us to stop using your data for specific purposes.
You can turn off marketing emails or notifications at any time from your settings.
Request a copy of your data in a machine-readable format by contacting support.
To exercise any of the rights listed above, email us at support@exbetapp.click. We aim to respond within 30 days.
ExBetApp strictly does not provide services to anyone under the age of 18. Age is verified at registration, and date of birth is confirmed during the KYC process.
If a minor is found to have registered an account by mistake, that account will be closed immediately and all collected data will be permanently deleted.
If you suspect your child is using ExBetApp, contact us immediately at support@exbetapp.click. We will act promptly.
ExBetApp does not retain your data longer than necessary. However, certain information must be kept for a set period due to legal obligations.
For any data beyond legal obligations, ExBetApp will act on deletion requests as promptly as possible.
For any privacy-related questions, complaints, or rights requests, please get in touch with us:
When emailing us, use "Privacy Request" as the subject line so your message reaches the right team quickly.
ExBetApp updates this Privacy Policy from time to time to keep pace with changes in technology and law. Members are notified of any significant changes via their registered email and in-app notification in advance.
Continuing to use the platform after changes take effect constitutes acceptance of the updated policy. If you do not agree to the new policy, please withdraw your funds and contact support before closing your account.
The date of the latest update is always shown at the top of this page.
Many platforms treat a privacy policy as nothing more than a legal formality — lengthy, hard to understand, and rarely read. At ExBetApp, we see it differently.
A user from Dhaka once asked, "I ExBetApp"Will the mobile number I registered with on ExBetApp be sold elsewhere?" The short answer — no. Never. Our business model does not rely on selling personal data. We earn from our services, not from your privacy.
A member from Chattogram was hesitant to submit his KYC documents. He asked, "What could go wrong if I hand over a copy of my NID?" We explained that the information is used solely for identity verification, stored on encrypted servers, and deleted after a set period — not for marketing or sale. He understood, completed his KYC, and has been a regular ExBetApp user ever since.
A user from Sylhet wanted to stop receiving marketing emails. One click in account settings and it was done — no hassle, no "try three times" runaround. That's exactly how it should work.
We know that awareness around digital privacy is growing in Bangladesh — people want to know where their data goes. ExBetApp welcomes that. Ask questions, seek answers — we're always ready to respond.
256-bit SSL, KYC protection, no data sales — your privacy is ExBetApp's top priority.